Services

Boating amenities to serve you better:

  • Staff on hand during the summer to help you tie up your boat and answer any questions.
  • Customs port-of-entry easily accessible on the E-Dock (inner basin) right next to the fuel barge.
  • Every day, weather, tide and current information is posted on the Wharfinger’s Office window.
  • Information regarding marine suppliers available in the Wharfinger’s Office.
  • Private and access-controlled showers, laundry and restrooms available for visiting boaters.
  • Parking Facility - Rates and if duration of parking changes - contact Robbins Parking - 250-753-6789.
  • Bus and taxi service located nearby.
  • Pay phones.
  • Scheduled passenger service between downtown Nanaimo and Vancouver is provided by seaplane from the adjacent terminal which also houses the Lighthouse Bistro & Pub.

 

 

Activities

  • Two Seasonal Floating Restaurants in Marina - ‘Penny's Palapa’ & ‘Trollers Fish & Chips’.
  • Pioneer Waterfront Plaza, adjacent to the basin features retail shops and restaurants.
  • A summertime Farmers’ Market - Fridays from May to mid-October.
  • A four-kilometre walkway, offering beautiful views and access to ferries connecting to Gabriola, Protection and Newcastle Islands.
  • Exceptional local restaurants with menus available in the Wharfinger Office.
  • ‘Port Place Mall’, including a grocery store, liquor store, bakery, drug store, florist, post office and walk-in medical clinic, hairdressers, barbers, spas, The “Great Canadian Casino,” and restaurants.
  • Movie theatres, both local and a short cab ride away.
  • The ‘Port Theatre’ offering a wide variety of live dance, drama and music throughout the year.
  • ‘Nanaimo District Museum’ across from Marina
  • Hudson's Bay Historic Bastion on site
  • Cannon Firing at noon daily during summer
  • Adjacent to Downtown - Commercial Street voted Best Street in Canada in 2011 - www.dnbia.ca

 

 

Basic Necessities:

  • Petro-Can Fuel station located within the marina.
  • Floating sewage pump-out facility, conveniently located at the central breakwater.
  • Used oil facility.
  • Potable drinking water available.
  • Ice available at ‘Petro Can’ fuel barge.
  • Garbage Collection & Household Recycling for Marina Users.

 

 

 

Harbour Air

Pioneer Waterfront Tenants Contact Information

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Hours

Summer Hours: May 1 to Sept 30 - 0730 hrs to 2200 hrs
Winter Hours: October 1 to April 30 - 0830 hrs to 1800 hrs